100% Money Back Guarantee
If we make a mistake, we will fix it - at no cost to you!
No Questions Asked Return Policy.
We guarantee our products will meet or exceed your expectations. If, for any reason, you are not completely satisfied or you decide not to keep your merchandise, simply return it to us within thirty (30) days. We will either exchange it according to your wishes or refund your full purchase price less shipping and handling fees.
Exceptions: liquids & perishables
If you are buying extracts in 1 gallon sizes, we highly recommend that you buy a small 4 oz sample first to make sure the quality of the product meets your expectations. We are unable to issue refunds on orders of 1 gallon jugs.
On orders of $250 or more, we are unable to accept returns or issue refunds on open bottles of liquids. Unopened items are fully refundable within the 30 days.
Unfortunately, we are unable to extend the above "No Questions Asked" return & refund policy to perishable items like cheese, meats, caviar, fresh & frozen seafood. There are no returns or refunds on these items.