100% Money Back Guarantee
If we make a mistake, we will fix it - at no cost to you!
No Questions Asked Return Policy.
We guarantee our products will meet or exceed your expectations. If, for any reason, you are not completely satisfied or you decide not to keep your merchandise, simply return it to us within thirty (30) days - even if its open. We will either exchange it according to your wishes or refund your full purchase price less shipping and handling fees.
Exceptions: If you are buying extracts in 1 gallon sizes, we highly recommend that you buy a small 4 oz sample first to make sure the quality of the product meets your expectations. We are unable to issue refunds on extract orders of 1 gallon jugs.
Returns and Packages:
50 Terminal St
Bdg 2, 7th floor
Charlestown, MA 02129
Please include a copy of your original receipt and all packaging materials.
Unfortunately, we are unable to extend the above "No Questions Asked" return & refund policy to perishable items like cheese, meats, caviar, fresh & frozen seafood. There are no returns or refunds on these items.
If you have any questions, please contact us at firstname.lastname@example.org.